Select Service Council Educational Program | Chargebacks and the Impact on your bottom line

Chargebacks are an ongoing challenge for the hotel industry which can result in the loss of revenue for your hotel impacting your bottom line. In this webinar, our presenter, Dylan Lawrence, will discuss some of the technology challenges within the eCommerce space that impacts our industry, the best ways to respond and navigate through disputing chargebacks, and sharing some of the best practices to deal with fraud prevention and these types of challenges when they arise. 

A special thank you to the Merchant Risk Council and MRC member and presenter Dylan Lawrence, CPFPP-Payment Risk Analyst with Citizen M hotels for sharing their expertise on this subject.